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Strata management

Owners corporation management, done properly.

Residential, commercial, industrial and mixed-use. From a dozen lots to several hundred. We look after the money, the meetings, the maintenance and the paperwork, with clear fees and the full history of your building on hand.

What's included

Everything your owners corporation needs

Finances

Budgets, levy notices, arrears follow-up, invoice payments, bank reconciliations, BAS and tax returns, audits and annual financial reporting.

Meetings

AGMs and committee meetings: notices, agendas, proxies, polls and minutes, run to the Act's timelines.

Maintenance

Repairs and work orders, quotes, scheduled maintenance, your long-term maintenance plan and fund, and a 24/7 emergency line.

Insurance

Working with professional brokers on renewals, cover reviews, building valuations and claims, so your building is properly protected.

Compliance

Owners Corporations Act obligations, statutory registers, essential safety measures and certificates.

Committee support

A manager who briefs the committee clearly, sets out options and evidence, and follows decisions through.

Owner communication

Clear, timely answers to owners and residents, plus building notices and surveys when the committee needs owners' views.

Records

Every email and document filed against your building, kept, searchable and ready when it's needed.

Contractors and utilities

Licences and insurance checked before any contractor starts, contracts for larger works, and regular reviews of energy and service contracts.

Building managers and concierge

Support and direction for your facilities manager and concierge team, so issues reach us early and residents are looked after.

Disputes

Practical help to head off disputes between owners, occupiers and neighbours, and a fair process under Victorian law when one arises.

Owner portal and Strata Vault

Owners log in to see levies, notices and their lot's records, and committees reach building documents any time.

Pricing

Clear fees. No surprises.

You'll see every one of our charges before you appoint us, written into the management agreement your owners corporation signs.

  • An annual management fee agreed up front and set out in your quote.
  • Disbursements and additional services listed with their rates in your management agreement.
  • Every charge on its own line in your owners corporation's budget, so the committee can see each one.
  • Value-driven: priced for the work your building actually needs.

Buildings we look after

Owners corporations of every type and size across Melbourne and Victoria.

ApartmentsTownhousesCommercialRetailIndustrial and warehousesChildcareMixed-useNew developments
Powered by our own AI

Same services. Sharper delivery.

Behind each service is a system that keeps your building's history organised and in reach. A few examples:

Nothing lost in an inbox

Every email and attachment is filed to the right building automatically, so your manager isn't relying on memory or folders.

Minutes into action items

Draft minutes are prepared for review, and the decisions in them become tracked work with an owner and a due date.

Committee briefings with evidence

When reports disagree, your manager can compare them issue by issue against the building's history before briefing the committee.

Switching to us

How changing managers works

Unhappy with your current manager? Changing is simpler than most committees expect, and we do the heavy lifting.

  1. Talk to us

    We learn about your building and give you a clear fee proposal the committee can take to owners.

  2. Appoint us

    The owners corporation resolves to appoint us. We help with the meeting paperwork and the notice to your current manager.

  3. Handover

    We collect the records, funds and contracts and load the files into our system, usually searchable the same day.

  4. Check and settle in

    We review the records against the Act, chase anything missing, and meet the committee to agree priorities.

FAQ

Strata management questions

How do we change strata managers in Victoria?
The owners corporation resolves to appoint a new manager, usually at a general meeting, and gives notice under the current manager's contract. Your current manager must then hand over the owners corporation's records and funds. We manage the handover process with them so the committee doesn't have to.
What size buildings do you manage?
All sizes, from small residential blocks to large estates of several hundred lots, including commercial, industrial and mixed-use sites.
Who will look after our building?
A dedicated owners corporation manager who is your main contact, supported by our accounts and administration team. Because every record is shared in our system, others in the team can step in with full context if your manager is away.
How do owners pay levies and see their account?
Owners receive levy notices with payment options, and can log in to our owner portal to see notices and their lot's records. Use the Client login menu at the top of the page.
Do you handle emergencies?
Yes. Our after-hours emergency line, 1300 735 929, covers urgent building issues outside business hours.
Can you help with keys, fobs and remotes?
Yes. Owners and residents can order a replacement key, fob or remote online.

Ready for a better strata manager?

Tell us about your building and we'll come back with a free quote.